OpenPhone
Connect OpenPhone to Safeguard: what it provides, how to set it up, and the frameworks it provides evidence for.
Connect OpenPhone to collect communications platforms evidence with automated compliance tests, switched on per workspace.
| Category | Communications Platforms |
| Connect with | API token |
| What a connection produces | Automated compliance tests |
| OpenPhone's guide | quo.com |
Connect with an API token
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In OpenPhone:
- Sign in to Quo (formerly OpenPhone) as a workspace Owner or admin and open Workspace Settings.
- Open the API tab and click Generate API key.
- Give the key a descriptive label without spaces (for example
safeguard-readonly), then copy the key.
OpenPhone is now Quo. Generating a key requires Owner or admin privileges in the workspace. Each key gives complete API access to the account; there is no read-only key. The docs do not say whether the key is shown only once.
Source: quo.com, checked 2026-10-07.
The permissions Safeguard needs. OpenPhone issues no read-only credential. Safeguard only reads with it, and you can revoke it at any time.
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On Compliance › Connectors, open OpenPhone, click Connect, choose API token and fill in:
Field What to enter API key Required. Stored encrypted and never shown again. -
Click Connect with token.
Frameworks
Safeguard's automated tests read OpenPhone and map to the controls below. When a test passes, the result is evidence toward each control it maps to, in every framework listed. It is evidence toward a control, not proof that the control is met on its own.
| Framework | Evidence | Controls | Tests |
|---|---|---|---|
| SOC2 | Automated tests | CC6.2, CC6.3 | 3 |
| ISO/IEC 27001 | Automated tests | A.5.16, A.5.18, A.6.5, A.8.2 | 3 |
| HIPAA Security Rule | Automated tests | 164.308(a)(3), 164.308(a)(4) | 3 |
| PCI DSS | Automated tests | 7.2.2, 7.2.4, 8.2.5 | 3 |
| NIST CSF 2.0 | Automated tests | PR.AA-01, PR.AA-05 | 3 |
These tests are switched on per workspace by the Safeguard team.
Related
- Communications Platforms connectors
- Compliance connectors: how connecting works, card statuses and multiple accounts
- Connector setup reference: every connector in one table
- Frameworks and connectors: how connectors provide evidence for frameworks